At Lifelink we believe that good mental health is fundamental to our overall wellbeing. Having the skills and tools to cope with life, the pressures that can arise at home, school or work, helps us to tackle stress and anxiety more effectively and allows us to interact more fully in our own lives.

For over 25 years Lifelink has supported adults and young people to make positive changes in their lives, realise their own abilities to cope with the normal levels of stress and to become happier and healthier, wherever they live, work or learn.

Operating as a social enterprise, Lifelink focuses on providing an early intervention service, within a supportive and therapeutic environment, particularly, but not exclusively, in areas of high deprivation, helping individuals to understand and manage their own stress to improve mental health and overall wellbeing.

We aim to provide a high quality, client-centered service, basic on social models of health and taking a community development approach. Building and maintaining good quality relationships with a large network of strategic and delivery partners, is key to achieving this goal.

Lifelink services are operated in response to commissioned work, service level agreements and new partnership agreements.

Our Vision

For people to be healthier and happier wherever they live, work or learn.

Our Mission

To improve the mental health and emotional wellbeing of adults and young people in Scotland.

Our Governance

Lifelink is the trading name for Royston Stress Centre, established in 1992. We are a Charitable company limited by guarantee and managed by a board of directors who have the overall responsibility for governance, strategy and leadership. The company’s constitution is democratic with the board of directors elected by and drawn from the membership.


Quality Assurance

Lifelink is registered under the Data Protection Act 1998 and complies with all eight principles of the act and additionally the six key principles of the Caldicott recommendations. All Lifelink staff follow principles of the Data Protection Act 1998. In undertaking the remit of the activities carried out as part of their role they ensure personal data is processed in accordance with the principles of the act.

Lifelink uses the following Acts and Policies for Quality Assurance:

  • Data Protection Act 1998
  • Freedom of Information Act 2002
  • Information and Asset Security Policy
  • Confidentiality Statement
  • Child Protection Policy
  • Vulnerable Adult Protection Policy
  • Disclosure of Information Policy

Professional Standards

Lifelink are a member of the British Association of Counselling and Psychotherapy (BACP) and COSCA (Counselling and Psychotherapy in Scotland) and have Full Validation to deliver the COSCA counselling skills course. We are committed to ensuring all practitioners employed by Lifelink are professionally trained and fully qualified in their field. We ensure that all of our counselling practitioners are accredited by BACP or have a timetabled schedule and are supported to work towards it. Therapeutic staff and volunteers receive regular caseload supervision in line with BACP guidelines and are insured to practice and adhere to the ethics of BACP and the NHSGG&C counselling standards – and any other ethical bodies appropriate to therapeutic practice.